Responsible Gaming

  
      
  
 

Mission statement

RealityPoker is committed to responsible gaming, and is dedicated to an enjoyable and positive gaming experience for all of our players. Most poker players play for fun and entertainment, but we recognize that a small percentage of players will:

1. Attempt to play when they’re underage, or
2. Allow poker to control them and affect their lives.

The people of RealityPoker are committed to assisting and protecting those who should not be playing poker at all, or who wish to limit the amount that they play.

Age verification What we do
  • Every person signing up for a new account at RealityPoker must check a box that indicates that they are at least 18 years of age. This notifies everybody that we don’t accept players under 18.
  • When a player creates an account with RealityPoker, we collect their name, address,and birth date to confirm that the player is at least 18 years old.
  • RealityPoker does not target underage players with our marketing and advertising. It is neither good business nor consistent with our personal and corporate values to attract underage players.
What you can do
  • Be sure to protect your computer. All Windows computers can be set up to have password control so that you must enter a password to get to the desktop. In general, this is a good practice, but it’s even more important when there are children or teenagers in your household. Also, keep your RealityPoker screen name and password private. You can elect to have the RealityPoker software not remember your password each time you log into RealityPoker. If you have any concern that somebody else might attempt to access your RealityPoker account, you should not allow the RealityPoker software to remember your password.
  • If you have children or teenagers in your household, use protection software that allows you to limit the websites to which they have access, prevent file sharing, and generally give you detailed control over how your children use the Internet. Here is a list of some of those programs:
    • SafeKids
    • NetNanny
  • If you are aware of an underage person using RealityPoker software, let us know. Simply send an email to support@realitypoker.com and we will get right on it. Our first step is to investigate, and if warranted, freeze the player’s account and request identification from that player; we take these reports seriously.
  • Be a responsible parent. In many ways, this is nothing more than keeping your eyes and ears open. If you hear your children talking about poker accounts, deposits, and withdrawals, start asking questions. If you see the RealityPoker client on your child's computer, uninstall it and ask more questions. A responsible parent is the best start to preventing underage gaming.
Self-exclusion

If you believe that poker might be a hindrance to your life rather than a form of entertainment, we at RealityPoker want to help you. First, please review the following questions:

1. Did you ever lose time from work or school due to playing poker?
2. Has playing poker caused you to neglect your own welfare or that of your family?
3. Have you ever sold anything or borrowed money to finance your playing?
4. Have you often played until your last dollar was gone?
5. Have you ever played longer than you had planned?
6. Have you ever considered self-destruction or suicide as a result of your playing?

If you answered “Yes” to several of these questions, we encourage you to visit Gamblers Anonymous. Also, we provide you with the ability to exclude yourself from playing on RealityPoker for various periods of time. To do this, go to the main lobby of the RealityPoker software, select "Requests", "Responsible Gaming", and "Exclude me from playing." Please note that all self-exclusions are irreversible for the duration of the specified time.

  • 7 day, 30 day, 60 day, and 120 day self-exclusion. You will not be able to play cash or play money games, including sit-and-go's, or multi-table tournaments on Realitypoker.com and RealityPoker.net. Once you click the button that requests a self-exclusion period, you will be asked to close all tables at which you're playing. Once you've done that, the self-exclusion period will begin. You will be automatically unregistered from any tournament that begins during the self-exclusion period. You will not be able to deposit or make inter-account transfers with your RealityPoker account. Furthermore, you will not receive any marketing emails or newsletters from RealityPoker.
  • 6-month self-exclusion. This is identical to the other self-exclusion periods, except that we will ask you to withdraw any real money funds from your RealityPoker account.

You may also wish to investigate GamBlock a software application that limits a computer’s access to online gaming sites.

If you have any questions, please email us 24 hours a day, seven days a week.